Staying Safe

Staying safe when planning a light rail trip includes your ride as well as getting to and from the train.

Check out our walking information for tips on pedestrian safety when walking to and from the train. Learn more.

Get tips and information on biking to and from the train.

Light rail transit is safe as long as everyone obeys warning signs and complies with barriers. It’s not only unsafe, but against the law to walk along light rail tracks or to trespass on rail bridges or in tunnels. Pedestrians, motorists, and bicyclists must cross only at designated crossings. Tracks at these intersections are embedded in the ground, level with the street, for safer crossing.

lightrail_safety_nearrailSafety Near Rail Stations

  • Trains can come on any track, at any time, from either direction. Never assume you know when and where to expect a train.
  • Never try to beat a train through a crossing—it takes the length of two football fields for a train to stop.
  • Safety only takes a second. Light rail trains move faster than freight trains. If gate arms are going down, stop—the train will clear the intersection in a few seconds.
  • Slow down and be alert near rail stations. Watch for pedestrians, trains, buses, and cars.

Safety on the Station Platform

  • Turn down your mobile device near the platform and rail crossings.
  • While waiting for the train, always stand behind the yellow line on the platform.
  • Stand back until the train stops. Be careful of trains leaving the station.
  • Keep children together and away from the tracks until the train stops completely.
  • Cross tracks only at the ends of the platform.
  • Running or horseplay on the platform is dangerous, especially near moving trains.
  • Skateboarding, rollerblading, and riding bikes on platforms is not permitted.
  • Wait for other passengers to exit the train before you board.
  • Don’t stick arms or legs in the doors to prevent them from closing. Just relax and wait for the next train, it’s just a few minutes away.

lighrail_safetyontrainSafety on the Train

  • While riding, please remain seated. If standing, hold onto the rails in case of sudden stops.
  • Keep suitcases and backpacks out of the way of other passengers. Each train has luggage racks.
  • Secure bikes in racks.

Listen up!

  • Unlike freight trains, you might not hear a light rail train approaching. Pay attention near the tracks.
  • Listen for train horns and warning bells.
  • The ends of a light rail train are identical. Red taillights mean a train is moving away from you.
  • Look both ways before crossing the tracks by car, bike, or on foot.

Tracks Are for Trains

  • Tracks aren’t a place to explore. Stay away to stay safe.
  • Never walk on tracks and stay away from track switches, which can move at any time.
  • Stay away from high-voltage overhead wires that power the trains. Don’t touch them with kites, models, or any object.
  • Cross tracks only in designated areas.

Save a Seat

The aisle-facing seats in front are for seniors or riders with special needs. If you are in one of those seats, please give it to a senior or a person with disabilities.

Riding with Kids

If you’re traveling with children, make sure they stay seated for the whole trip. If you have a stroller, fold it and keep it out of the way as best you can.

Make sure children stay near you while riding. Running or horseplay on the train can be dangerous.

Teach your child good bus riding habits by using them yourself. A well-prepared child is a safe child!

Point out unsafe behavior. Children often don’t recognize unsafe situations. Make a game of having your child identify smart riding behavior.

Hold your child’s hand when getting on and off a train.

lightrail_safetyrulesOther rules

  • Don’t smoke.
  • Refrain from eating.
  • Only listen to music with headphones.

Code of Conduct

  • Transit customers have responsibilities. The code of conduct applies to all Metro Transit customers. Learn more.
  • Pay the right fare.
  • Do not distract the driver or bother others.
  • No Smoking!
  • Make the ride comfortable for everyone.
  • Use headphones and respect others’ privacy.
  • Use your inside voice.
  • Keep it clean.
  • No shirt, no shoes—you know the rest.
  • Use only G-rated words.
  • No eating, alcohol, or drinks in uncovered containers.
  • Say no to sprawl.
  • Keep Fluffy in a carrier.

Train Security

Metro Transit’s conductors and police are trained to keep you safe on the bus and rail, but safety is a shared responsibility. Here are a few tips to keep everyone’s ride safe and enjoyable.

While Waiting for Your Ride

  • Wait in well-lighted areas and near other customers.
  • Report suspicious activity. Tell your driver right away. The driver can alert authorities by radio.
  • If someone harasses you, yell or run away. Call 911 or notify a driver. File a report or call Transit Police at 612-349-7200.

Ruin a Pickpocket’s Day

  • Make sure purses have secure clasps that you cover with your hand or arm while riding. Carry valuables inside your garment, not in rear pockets.
  • Avoid commotion or loud arguments that distract you from watching your valuables.
  • If you are bumped or squeezed between people, be aware that a pickpocket and a helper may be at work.
  • If you see a pickpocket, yell: “Pickpocket!” This warns others and may cause the pickpocket to flee. Notify your driver.
  • Report a pickpocketing incident to police. As soon as you realize something has been stolen, call Transit Police at 612-349-7200.

In an Emergency

If you have an emergency, immediately call 911. Emergency 911 calls from pay phones and cellular phones are free.