Staying safe when planning a bus trip includes your ride as well as getting to and from the bus.
Check out our walking information for tips on pedestrian safety when walking to and from the bus. Learn more.
Get tips and information on biking to and from the bus.
- Never, ever run after or alongside a moving bus once it has left its stop. Play it safe and wait for the next one.
- If you bike and ride, always approach the bike rack from the curb. Get more safe bicycling tips.
- Never assume a bus driver sees you. Lampposts, newsstands and double-parked vehicles can obscure the driver’s view. Also, it’s good to make yourself visible to an approaching bus, especially during dark mornings or evenings. Signal your presence by wearing reflective clothing or carrying a small blinker light or flashlight.
- Don’t cross the street in front of a bus unless it is stopped at a traffic light. Use caution and look both ways when walking past the front of the bus to cross a lane of traffic.
- Don’t cross the street between parked cars.
- When you walk between parked cars into traffic, you might not be visible to drivers.
- Wait for your bus on the sidewalk away from the curb and make sure it stops before approaching it.
- Don’t let children play near buses; pushing and shoving can cause accidents. Please hold your child’s hand when a bus approaches.
Save a Seat
The aisle-facing seats in front are for seniors or riders with special needs. If you are in one of those seats, please give it to a senior or a person with disabilities.
If you’re traveling with children, make sure they stay seated for the whole trip. If you have a stroller, fold it and keep it out of the way as best you can.
- Don’t smoke.
- Refrain from eating.
- Only listen to music with headphones.
Code of Conduct
Transit customers have responsibilities. The code of conduct applies to all Metro Transit customers. Learn more.
- Pay the right fare.
- Do not distract the driver or bother others.
- No Smoking!
- Make the ride comfortable for everyone.
- Use headphones and respect others’ privacy.
- Use your inside voice.
- Keep it clean.
- No shirt, no shoes—you know the rest.
- Use only G-rated words.
- No eating, alcohol, or drinks in uncovered containers.
- Say no to sprawl.
- Keep Fluffy in a carrier.
Metro Transit’s drivers and police are trained to keep you safe on the bus and rail, but safety is a shared responsibility. Here are a few tips to keep everyone’s ride safe and enjoyable.
While Waiting for Your Ride
- Wait in well-lighted areas near other customers. At a bus stop without a shelter, wait under a street light or near a business with a lighted window.
- Report suspicious activity—tell your bus driver right away. The driver can alert authorities by radio.
- If someone harasses you, yell or run away. Call 911 or notify a bus driver. File a report or call Transit Police at 612-349-7200.
- Be aware of those around you.
- Notify the bus driver if someone harasses you, or if you see someone being harassed.
- Sit near the driver, particularly during non-rush hours.
Ruin a Pickpocket’s Day
- Make sure purses have secure clasps that you cover with your hand or arm while riding. Carry valuables inside your garment, not in rear pockets.
- Avoid commotion or loud arguments that distract you from watching your valuables.
- If you are bumped or squeezed between people, be aware that a pickpocket and a helper may be at work.
- If you see a pickpocket, yell: “Pickpocket!” This warns others and may cause the pickpocket to flee. Notify your driver.
- Report a pickpocketing incident to police. As soon as you realize something has been stolen, call Transit Police at 612-349-7200.
- Teach your child good bus riding habits by using them yourself. A well-prepared child is a safe child!
- Point out unsafe behavior. Children often don’t recognize unsafe situations. Make a game of having your child identify smart riding behavior.
- Hold your child’s hand when getting on and off a bus.
In an Emergency
If you have an emergency, immediately call 911. Emergency 911 calls from pay phones and cellular phones are free.